1) Introduction and contact details of the responsible person
1.1 We are pleased about your interest in our website.
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is any data with which you can be personally identified.
1.2 The responsible for data processing on this website according to the General Data Protection Regulation (GDPR) is Ost-West Handels- und Beratungs GmbH, Langer Graben 38, 71297 Mönsheim, Germany, e-mail: service@flodi.co.uk. The data controller is the natural or legal person who, alone or together with others, decides for which purposes and with which aids the processing of personal data may be carried out.
2) Data collection when you visit our website
2.1 In the case of purely informational use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect such data that your browser transmits to the site server (so-called "server logs"). When you open our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time of access
- The amount of data sent in bytes
- Source/reference from which you came to the page
- User applied
- Operating system used
- IP address used (if relevant: in anonymised form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The information is not passed on or used in any other way. However, we reserve the right to check the server logs afterwards if there are concrete signs of illegal use.
2.2 This website uses SSL or TLS encryption for security reasons and to protect the transfer of personal data and other confidential content (eg orders or inquiries to the person in charge). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser bar.
3) Hosting & Content Delivery Network
Shopify
We use the system of the following provider for hosting our website and displaying page content: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify").
Data is also transferred to: Shopify Inc, 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc, Shopify Payments (USA) Inc or Shopify (USA) Inc.
All data collected on our website is processed on the provider's servers. We have entered into an order processing contract with the provider, which ensures the protection of our website visitors and prohibits unauthorized disclosure to third parties.
In the case of data transfer to Canada, an adequate level of data protection is guaranteed by an adequacy decision from the European Commission.
For the transfer of data to the USA, the provider relies on the European Commission's standard contract provisions, which aim to ensure compliance with the European data protection level.
4) Cookies
To make it more attractive to visit our website and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your terminal device. In some cases these cookies are automatically deleted again when the browser is closed (so-called "session cookies"), in other cases these cookies remain on your end device for a longer time and make it possible to save page settings (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of the cookie settings in your web browser.
If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either to fulfill the contract, in accordance with Art. 6 para. 1 lit. a DSGVO in case of consent or in accordance with Art. 6 para. 1 lit. f DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and efficient design of the page visit.
You can set your browser in such a way that you are informed about the setting of cookies and can decide individually on their acceptance or can exclude the acceptance of cookies in certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Contact
5.1 auszeichnung.org
For rating reminders, we use the services of the following provider: AUBII GmbH, Alsterufer 34, 20354 Hamburg, Germany.
Exclusively on the basis of your express consent in accordance with Art. 6 Para. 1 lit. a DSGVO, we transfer your e-mail address and, if applicable, other customer data to the provider so that they can contact you by e-mail with a rating reminder.
You can revoke your consent at any time with effect for the future towards us or the provider.
We have entered into an order processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
5.2 Own evaluation reminder
Exclusively on the basis of your express consent in accordance with Art. 6 pieces. 1, no. 1, letter b). 6 para. 1 lit. a DSGVO, we use your email address for a one-time reminder to submit an assessment of your order. You can revoke your consent at any time by sending a message to the data controller.
5.3 Personal information is collected in connection with contact with us (e.g. via contact form or e-mail). What data is collected in the event of using a contact form can be seen from the respective contact form. This data is stored and used exclusively to respond to your request or to contact you and the associated technical administration.
The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f DSGVO. If your contact aims to enter into a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO. Your data will be deleted once your request has been processed. This is the case when the circumstances indicate that the matter in question has been finally settled and provided that there are no statutory retention obligations to the contrary.
6) Comment function
In connection with the comment function on this website, in addition to your comment, information about the time the comment was created and the commenter name you have chosen will also be stored and published on this website. In addition, your IP address will be logged and saved. This storage of the IP address is done for security reasons and in the event that the person in question violates the rights of third parties by writing a comment or writing illegal content. We need your email address in order to contact you if a third party objects to your published content as illegal.
The legal basis for storing your data is Art. 6 para. 1 lit. b and f DSGVO. We reserve the right to delete comments if third parties object that they are illegal.
7) Data processing when opening a customer account
In accordance with Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed to the extent necessary in each individual case if you provide us with this data when opening a customer account. The data required to open an account can be found in the input mask of the corresponding form on our website.
Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the responsible person. After deleting your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, no legal retention periods are opposed and no legitimate interest on our part in the continued storage exists.
8) Use of customer data for direct advertising
8.1 Signing up for our e-mail newsletter
If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory data for sending the newsletter is your e-mail address. Additional information is voluntary and will be used to address you personally. To send the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters if you have explicitly confirmed your consent to receive the newsletter by activating a confirmation link sent to the specified e-mail address.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. We store your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to track any misuse of your email address at a later date. The data we collect when you sign up for the newsletter is used exclusively for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter, or by sending a corresponding message to the responsible person mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond what is permitted by law and which we inform you about in this statement.
8.2 Rapid Mail
Our email newsletter is sent via this provider: rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg, Germany.
On the basis of our legitimate interest in efficient and user-friendly newsletter marketing, we pass on the data you have provided when signing up for the newsletter to this provider in accordance with Art. 6 pieces. 1, letter a), of the Marketing Act. 6 Para. 1 lit. f DSGVO, so that they can send the newsletter on our behalf.
Subject to your express consent in accordance with Art. 6 para. 1 lit. a DSGVO, the provider also performs a statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the e-mails sent, which can measure opening rates and specific interactions with the content of the newsletter. In this connection, end device information (e.g. time of call, IP address, browser type and operating system) is also collected and evaluated, but it is not combined with other data records.
You can revoke your consent to newsletter tracking at any time with effect for the future.
We have entered into an order processing contract with the provider, which protects our visitors' data and prohibits a transfer to third parties.
8.3 Notification of product availability via e-mail
For items that are temporarily unavailable, you can sign up to receive item availability notifications via email. In that case, we will send you a one-time email about the availability of the item you have selected. Only your email address is needed to send this message. It is voluntary to submit additional data that can be used to contact you personally. We use the so-called double opt-in procedure to send e-mails, which ensures that you only receive a message if you have explicitly confirmed your consent to this by activating a confirmation link sent to the specified e-mail address .
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. We store your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to track any misuse of your email address at a later date. The data we collect when you sign up for our product availability email notification service is used solely for its intended purpose.
You can unsubscribe from the availability notifications at any time by sending a message to the responsible person mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our mailing list created for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data in a way that goes beyond this , which is permitted by law and which we inform you about in this statement.
8.4 Shopping cart reminder via e-mail
In the event that you cancel your purchase from us before you have completed the order, you have the option of receiving a one-time reminder via email of the contents of your virtual shopping cart.
Only your email address is required to send this reminder. Additional information is voluntary and may be used to address you personally. We use the so-called double opt-in procedure to send e-mails, which ensures that you only receive a message if you have explicitly confirmed your consent to this by activating a confirmation link sent to the specified e-mail address .
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO to send a shopping cart reminder. In this connection, we save your IP address specified by your internet service provider (ISP) as well as the date and time of registration in order to track any misuse of your email address at a later date. The data we collect when you sign up for our email notification service is used only for its intended purpose.
You can unsubscribe from the shopping cart reminders at any time by sending a message to the responsible person mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our mailing list created for this purpose, unless you have expressly consented to further use of your data, or we reserve the right to use data beyond this, which is permitted by law , and which we inform you about in this statement.
9) Data processing for order handling
9.1 Transfer of image files for order processing via the upload function
On our website, we allow customers to order personalization of products by submitting image files via an upload function. The submitted image motif is used as a template for personalizing the selected product.
Using the upload form on the website, the customer can transfer one or more image files from the memory of the end device used directly to us via automated, encrypted data transmission. We then register, store and use the transferred files exclusively for the production of the personalized product as defined in the respective service description on our website. If the transferred image files are passed on to special service providers for the production and processing of the order, you will be expressly informed of this in the following sections. Any further transfer will not take place. Insofar as the transferred files or the digital motifs contain personal data (in particular images of identifiable persons), all the above processing procedures are carried out solely for the purpose of processing your online order in accordance with Art. 6 Para. 1 lit. b DSGVO.
After the final processing of the order, the transferred image files are automatically and completely deleted.
9.2 To the extent necessary for the processing of the contract for delivery and payment purposes, the personal data collected by us is passed on to the ordered transport company and the ordered credit institution in accordance with Art. 6 Para. 1 lit. b DSGVO.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data (name, address, e-mail address) provided by you at the time of the order to inform you personally by appropriate means of communication (e.g. by post or e-mail) about upcoming updates within the statutory period within the framework of our statutory information obligation pursuant to Art. 6 pieces. 1, letter ci DSGVO. 6 (1) lit. c DSGVO. Your contact information will only be used to inform you of updates due to us and will only be processed by us for this purpose to the extent necessary for the respective information.
In order to be able to process your order, we also cooperate with the following service provider(s), who fully or partially support us in the execution of concluded contracts. Certain personal data is transferred to these service providers in accordance with the following information.
9.3 In order to fulfill our contractual obligations to our customers, we work with external shipping partners. We pass on your name as well as your delivery address and, if necessary for the delivery, your telephone number to a shipping partner that we have chosen exclusively for the purpose of delivering goods Art. 6 para. 1 lit. b DSGVO.
9.4 Subsequent purchase
We use the following provider for order processing: VIA Online GmbH, Kimplerstraße 296, 47807 Krefeld, Germany
Name, address and any other personal data is passed on to the provider in accordance with Art. 6 pieces. 1, letter a). 6 Para. 1 lit. b DSGVO solely for the purpose of processing the online order. Your data will only be passed on to the extent that it is actually necessary for the processing of the order.
9.5 Order Printer Pro
We use the following provider for order processing: FORSBERG+TWO, Tranegårdsvej 74, 2900, Hellerup, Denmark
Name, address and any other personal data is passed on to the provider in accordance with Art. 6 Para. 1 lit. b DSGVO for the purpose of processing the online order. Your data will only be passed on to the extent that it is actually necessary for the processing of the order. The provider is also used for accounting purposes. The provider processes incoming and outgoing invoices and, if applicable, also our company's bank transactions to automatically register invoices, match them with the transactions and create the financial accounts in a semi-automatic process.
To the extent that personal data is also processed in this context, the processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in the efficient organization and documentation of our business transactions.
9.6 Transfer of personal data to shipping service providers
- DHL
We use the following provider as a transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We pass on your e-mail address and/or your telephone number to the supplier in accordance with Art. 6 pieces. 1, letter a). 6 Para. 1 lit. a DSGVO before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, we only pass on the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The transfer only takes place to the extent that it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the supplier or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future towards the responsible person mentioned above or towards the supplier.
- GLS
We use the following provider as our transport service provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 - 7, 36286 Neuenstein, Germany
We pass on your e-mail address and/or your telephone number to the supplier in accordance with Art. 6 Para. 1 lit. a DSGVO before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, we only pass on the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The transfer only takes place to the extent that it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the supplier or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future towards the responsible person mentioned above or towards the supplier.
- Schenker
We use the following provider as our transport service provider: Schenker Deutschland AG, Lyoner Straße 15, 60528 Frankfurt am Main, Germany
We pass on your e-mail address and/or your telephone number to the supplier in accordance with Art. 6 pieces. 1, letter a). 6 Para. 1 lit. a DSGVO before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The transfer only takes place to the extent that it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the supplier or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future towards the responsible person mentioned above or towards the supplier.
9.7 Use of payment service providers (payment services)
- Amazon Pay
One or more online payment methods from the following provider are available on this website: Amazon Payments Europe sca, 38 avenue JF Kennedy, L-1855 Luxembourg
If you choose a payment method from the provider for which you make an advance payment (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and debit card information, currency and transaction number) as well as information about the content of your order be passed on to the provider in accordance with Art. 6 (1) lit. b DSGVO. In this case, your data will only be disclosed for the purpose of processing payment with the provider and only to the extent necessary for this purpose.
- Apple Pay
If you choose the payment method "Apple Pay" from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment processing is carried out via the "Apple Pay" function on your terminal device operated with iOS, watchOS or macOS by charging a payment card deposited with "Apple Pay". Apple Pay uses security features built into the hardware and software of your device to protect your transactions. To release a payment, enter a code that you previously defined and verify it using the Face ID or Touch ID feature on your device.
For the purpose of payment processing, the information you provide during the ordering process, along with information about your order, is passed to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before transmitting the data to the payment service provider of the payment card stored in Apple Pay to complete the payment. The encryption ensures that only the website where the purchase was made can access the payment data. Once the payment is complete, Apple sends your device's account number and a transaction-specific, dynamic security code to the source website to confirm that the payment has been completed.
To the extent that personal data is processed during the described transfers, the processing is carried out solely for the purpose of payment processing in accordance with Art. 6 (1) lit. b DS. 6 (1) lit. b DSGVO.
Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was completed successfully. Anonymization completely eliminates the possibility of personal references. Apple uses the anonymized data to improve Apple Pay and other Apple products and services.
When you use Apple Pay on iPhone or Apple Watch to complete a purchase made through Safari on Mac, the Mac and authorization device communicate through an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you personally. You can disable the ability to use Apple Pay on your Mac in your iPhone settings. Go to "Wallet & Apple Pay" and disable "Allow payments on Mac".
Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- Klarna
One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
If you choose a payment method from the provider for which you make an advance payment (e.g. credit card payment), your payment data provided during the ordering process (including name, address, bank and debit card information, currency and transaction number) as well as information about the content of your order be passed on to the provider in accordance with Art. 6 (1) lit. b DSGVO. In this case, your data will only be disclosed for the purpose of processing payment with the provider and only to the extent necessary for this purpose.
If you choose a payment method where the supplier makes an advance payment (e.g. invoice or installment purchase or direct debit), you will also be asked to provide certain personal information (first and last name, street, house number, postcode, city, date of birth , e-mail address, telephone number, if relevant data about an alternative means of payment) during the ordering process.
In order to ensure our legitimate interest in determining the solvency of our customers, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. The provider checks on the basis of the personal data you have provided as well as additional data (e.g. shopping basket, invoice amount, order history, payment experience) whether the payment option you have chosen can be assigned with regard to payment risks and/or bad debts.
In addition to internal provider criteria, identity and creditworthiness information from the following credit bureaus may also be included in the decision-making process as part of the application review in accordance with Art. 6 Para. 1 lit. f DSGVO:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
- Paypal
One or more online payment methods from the following provider are available on this website: PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg
If you choose a payment method from the provider that you pay in advance, your payment data that you provided during the ordering process (including name, address, bank and payment card details, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with art. 6 (1) lit. b DS. 6 (1) lit. b DSGVO. In this case, your data will only be disclosed for the purpose of processing payment with the provider and only to the extent necessary for this purpose.
If you choose a payment method where we make prepayments, you will also be asked to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number, if relevant data about an alternative payment method ) during the ordering process.
In order to ensure our legitimate interest in determining your solvency in such cases, this data will be forwarded by us to the provider for the purpose of a credit check in over"
